e-learning Seminar Series

Developing a foundation of understanding

You can access RHI's e-learning seminar series to develop an in-depth understanding of emerging trends and approaches to nighttime governance and management.

Introduction
1

Welcome to the Seminar

Hospitality
2

Creating Places to Socialize

Enhance
3

Social Enhancers and Risk

Stages
4

Single Mingle Family Jingle

Elements
5

Social Spaces

Levels
6

Service from Bad to Ideal

Moments
7

Hospitality Moments of Truth

Safety
8

Building Alliances for Safety

Cycles
9

The Cycle of Four

Blocks
10

Framework for a Plan

Transform
11

Four Stages of Change

Trends
12

Governance and Market Forces

Stakeholders
13

A Place at the Table for All

Office
14

Resources for Change

Manager
15

The Official Liaison